JTG offers a host of integrated remote support services on various platforms. These include customer care, helpdesk and technical support, Inbound sales support, telemarketing, backend processing, data mining and cleansing through multiple communication channels.
We use branded quality of IT equipment to support our voice and data operations, ensuring an uninterrupted and seamless integration through multiple service providers for high & stable connectivity at all times.
Our technological capabilities comprise of:
Data and Voice Communication
- VOIP ready infrastructure on PILL (Premium
Internet Lease Link).
- 99.9 % link uptime on PILL connectivity.
- Cisco Linksys IP phones gives digital voice
quality on the Web.
- Restorable International circuit with a local T1
& E1 connectivity on optical fiber media.
- Built to International standards and designs
- Complete Structured Cat 5 cabling on LAN
- Multiple availability of un-interrupted bandwidth from different service providers.
Power and Disaster Recovery
- Backup strategic plan for all IT equipments
- Number of scheduled / unscheduled power outages in
the last 5 years - Almost NIL
Physical Infrastructure
- Multi Location capability of operating 24*7*365
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